Returns & refunds

CROWN CHEMICAL’s final returns, refund and warranty terms will be published before orders and payments open.

Before placing an order

Confirm the product, grade, pack size, model and required specifications in your quotation. Any product-specific return conditions and warranty details should be provided with the quotation.

Incorrect or damaged products

Once our sales and support details are available, they will be shown on the contact page together with the route for reporting an issue.